Ayana Charnette

Our Policies

No refunds; a complimentary add-on (up to $55) may be offered if needed.
If you reschedule 3+ times, a deposit will be required. This deposit will not apply toward your service; it’s separate.
No-call/no-show incurs a $25 fee.
Consultations are separate from services.
Extensions: premium hair must be purchased in advance; we aren’t responsible for its condition.
We prioritize hair health over appearance. If a service risks damage, we’ll decline it.
Travel: $15 for local (up to 30 min); add $15 per additional 30 minutes.
At this time, we don’t offer traditional dryer/steamer treatments. Instead, our shampoo and conditioning, paired with our products, provide natural hair services in a treatment manner. We educate on long-term healthy hair; for scalp disorders, we’ll recommend a dermatologist.